At Istalif Gallery, we aim to ensure a smooth and efficient shipping process for all our customers. Please read our Shipping Policy carefully to understand how we handle orders, delivery, and related concerns.

1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped, along with tracking details.

2. Shipping Methods & Delivery Time
We offer various shipping options to suit your needs. Delivery times may vary based on your location and the chosen shipping method. While we strive to meet estimated delivery timelines, external factors such as customs delays or courier issues may affect actual delivery times.

3. Shipping Rates
Shipping costs are calculated based on the weight, size, and destination of your order. The total shipping fee will be displayed at checkout before you complete your purchase.

4. International Shipping
We offer international shipping to select countries. Please note that customers are responsible for any customs duties, taxes, or additional fees that may apply upon delivery.

5. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 48 hours for tracking information to become available.

6. Delays & Issues
While we strive for timely deliveries, unforeseen delays can sometimes occur. If your order is significantly delayed or you encounter any issues, please contact us through our Contact Page for assistance.

7. Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please reach out to us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

8. Address Accuracy
Please ensure that your shipping address is accurate and complete when placing an order. Istalif Gallery is not responsible for orders shipped to incorrect addresses provided by the customer.

9. Contact Us
If you have any questions regarding our Shipping Policy or need help with your order, feel free to contact us via our Contact Page.

Thank you for shopping with Istalif Gallery. We appreciate your trust and look forward to serving you!